The FLOW Coaching Institute Policies
ACTP

The FLOW Coaching Institute Policies

Thank you for choosing the FLOW Coaching Institute! You are about to begin a journey of positive flow in your personal and professional life.

Before you start your journey, please read our policies below.
 

ENROLLMENT AND PAYMENT

All course enrollments are subject to availability. Your enrollment in a course is based upon the receipt of payment for both the deposit and the balance due.

Full payment and/or deposits will be assigned to your courses to secure enrollment. We accept payments in the forms of wire transfer, e-transfer and credit card payment on the link we share with you.

Your full balance for the course is due no later than 14 days prior to the course start date. FLOW will notify you if an automatic charge to your credit card results in insufficient funds. Response is required within 3 business days of our notification; if not, your requested space in the course(s) may be released.  If enrolled in a discounted package and payment has not been received by the start of the course, the discounted package price is forfeited and the current à la carte course price will be charged.
 

ATTENDANCE POLICY

As this program is a certification program, students can miss maximum of three classes only with the condition that they will do additional coaching practices & home work in compensation with their missing training hours.

If any time before or during your course you are going to be late or unable to attend, please e-mail info@flowcoachinginstitute.com or call 1-416-915-41-44

 

VIDEO & AUDIO RECORDING POLICY

The program sessions are videotaped and recorded for the purpose of being used and distributed in audio formats by FLOW Coaching Institute to other class participants for educational purposes. The recordings are only shared with the participant in cases of absenteeism up to three times.

 

CANCELLATION POLICY

FLOW Coaching Institute’s Online Courses and Programs are delivered over an extended period of time (i.e. over a number of months) and includes intellectual property and licensed downloadable content, live online classes, access to restricted member areas, interactive forums and other content. These Courses and Programs are sold as a professional coach certification package and participation can be cancelled and refunds are permitted. Since the hours in each package counts towards accreditation, cancellation fee is applied within 10 days of the course content been accessed or downloaded (partially or entirely).

Cancellation fee applies as follows:

CORE FOUNDATIONS 1-5 OR BUSINESS COACHING 1-5: CAD 200

ACTP MODULE 1-6: CAD 250

ADVANCE MODULE 6: CAD 200

After 10 days of the program being commenced, refundable amount is calculated based on total attendance hours divided by total program hours i.e. If the person attended the program for 15 hours out of 60 that amount will be deducted from the total tuition and the rest will be refunded.

In case of such an event, a CCEU (Continuing Coaching Education Units) certificate will be issued based on the total hours that the student participated based on their attendance.

 

REFUNDS

Refunds are to be made by sending written notification via email to: info@flowcoachinginstitute.com

FLOW Coaching Institute reserves the right to reschedule or cancel any scheduled training/class or replace personnel due to low enrollment or circumstances beyond our control. If a class is rescheduled or canceled, participants will be given notice before the start of class. Students may then enroll in the next available offering of the course or choose another course in cases of cancellation.
 

RIGHT OF REFUSAL

FCI® The FLOW Coaching Institute reserves the right to refuse a student participation in courses and/or programs. In addition, upon the recommendation of both FCI Program Leaders, FCI reserves the right to remove from a classroom a student who is negatively impacting other students and/or the learning environment.

 

USE OF FCI® THE FLOW COACHING INSTITUTE INTELLECTUAL PROPERTY

FCI students may use materials presented in their work with their coaching clients only, provided that they indicate it is copyrighted FCI® material. Any use of FCI Intellectual Property beyond one-to-one coaching is not allowed without the specific written approval of FCI.

 

PRIVACY POLICY

For FCI Privacy policy please visit: https://flowcoachinginstitute.com/privacy-policy/