The FLOW Coaching Institute Policies
ACTP

The FLOW Coaching Institute Policies

Thank you for choosing the FLOW Coaching Institute! You are about to begin a journey of positive flow in your personal and professional life.

Before you start your journey, please read our policies below.

 

ENROLLMENT AND PAYMENT

All course enrollments are subject to availability. Your enrollment in a course is based upon the receipt of payment for both the deposit and the balance due.

Full payment and/or deposits will be assigned to your courses to secure enrollment. We accept payments in the forms of personal/business checks, Wire Transfer, and the Paypal on the web site (www.flowcoachinginstitute.com)

Your full balance for the course is due no later than 21 days prior to the course start date. FLOW will notify you if an automatic charge to your credit card results in insufficient funds. Response is required within 3 business days of our notification; if not, your requested space in the course(s) may be released.  If enrolled in a discounted package and payment has not been received by the start of the course, the discounted package price is forfeited and the current à la carte course price will be charged.

 

HOURS & COURSE ATTENDANCE

Module 1, Awareness- Module 5, Focus is 3 FULL days: 

Day 1: 9:30 AM to 4:30 PM
Day 2: 9:30 AM to 5:00 PM
Day 3: 9:30 AM to 5:00 PM

If anytime before or during your course you are going to be late or unable to attend, please call 1-416-915-41-44

 

VENUE POLICIES

Course-specific venue information regarding location, venue parking and travel information, will be provided to you a week before the course dates.

If you plan to drive to the venue, you are responsible for any parking fees.

Please be aware that, due to venue policy, participants may not be able to bring any food or beverage into any course held at the venue.

 

ICF (INTERNATIONAL COACH FEDERATION) CORE COMPETENCY HOURS

FCI® FLOW Coaching Institute Module 1, Awareness Module is a 3-day course with 21 Core Competency Hours;

FCI® FLOW Coaching Institute Module 1, Awareness Module is a 3-day course with 21 Core Competency Hours;

FCI® FLOW Coaching Institute Module 1, Awareness Module is a 3-day course with 21 Core Competency Hours;

FCI® FLOW Coaching Institute Module 1, Awareness Module is a 3-day course with 21 Core Competency Hours;

FCI® FLOW Coaching Institute Module 1, Awareness Module is a 3-day course with 21 Core Competency Hours;

The FCI® FCPC (Flow Certified Professional Coach) Certification program is a 5 modules 15-day course including homework and  assignments is with 125 Core Competency Hours;

FCI® FLOW Coaching Institute Module 6, The Mastery (Practicum & Supervision) Module is a 24-week webinars of 50 Core Competency hours including mentor coaching hours.

The FCI® ICF ACTP Certification Program (Module 1-Module 6) is in total 175 hours.

 

100% MONEY-BACK GUARANTEE

We are confident that you will find great value from our Module 1, Awareness Module and we want you to be completely comfortable with your decision to embark on your FCI® The FLOW Coaching Institute Training Journey. If you are not completely satisfied after completing the entire Module 1, Awareness course, we will send you a full refund and cancel your course package registration with no penalties of any kind assessed. All you need to do is request a refund in writing within 30 days of course completion.

 

BUYER’S RIGHT TO CANCEL

You have a right to cancel your enrollment and receive a refund by delivering a written notice to: First Canadian Place - 100 King Street West, Suite 5700 - Toronto, ON M5X1C7

or by emailing info@flowcoachinginstitute.com. You do not have the right to cancel by telephoning the school, nor by choosing to not attend a course for which you are registered.

 

SELLER’S RIGHT TO CANCEL

In rare cases FCI may choose to cancel/reschedule courses at its discretion. FCI will not be responsible for costs that may be incurred by students as a result of such cancellations or rescheduling.

 

REFUND POLICIES

General Information Regarding Pricing, Cancellations, Withdrawals, and Refunds: 

If you choose to cancel your enrollment in a course, and if it is 14 or more days prior to the start of the course, you will receive a full refund, excluding the $100 non-refundable registration fee. Written notifications to cancel a course received must be postmarked 21 days prior to the course start date. If you cancel less than 14 days prior to the start of a course, you will receive a 50% refund minus the $100 non-refundable registration fee.

 

General Information Regarding Withdrawals, and Refunds on Certification Program (Module 1-5 and Module 1-6): 

If you choose to withdraw from the certification program, after the 6th day of the start of the course, you will receive a pro-rated refund, minus the $100 non-refundable registration fee, based on the time completed in the course. The refund is calculated from the postmarked date of the written notice.

 

Notice of Cancellation/Withdrawal and Refunds: 

Written notice of cancellation shall take place on the date the letter of cancellation/withdrawal is postmarked, or if hand-delivered, the date delivered to the school.  Refunds will be made within 30 days following the receipt of written requests.

 

RIGHT OF REFUSAL

FCI® The FLOW Coaching Institute reserves the right to refuse a student participation in courses and/or programs.  In addition, upon the recommendation of both FCI Program Leaders, FCI reserves the right to remove from a classroom a student who is negatively impacting other students and/or the learning environment.

 

USE OF FCI® THE FLOW COACHING INSTITUTE INTELLECTUAL PROPERTY

FCI students may use materials presented in their work with their coaching clients only, provided that they indicate it is copyrighted FCI® material.  Any use of FCI Intellectual Property beyond one-to-one coaching is not allowed without the specific written approval of FCI.

 

PRIVACY POLICY

For FCI Privacy policy please visit: https://flowcoachinginstitute.com/privacy-policy/