Michelle Purdue

Michelle Purdue

"We have trained our Store Managers as "Coaching Managers" with FLOW Coaching Institute. Since completing the program, our in-store employee engagement scores has increased by % 40. On top of that, when we did in-debth interviews to understand the reason behind such increase, the employees indicated that, with the new management style, they have been feeling more appreciated and invested even at times where they get constructive criticism from their managers"

Michelle Purdue Human Resources Director April 26, 2018