A Practical Guideline for First-Time Managers: How to Build Trust and Command Authority 9 Month Ago · 5 min read

Talyaa Vardar

Talyaa Vardar, MA, FCPC, MCC
Executive Coach, Psychologist & Art Therapist

Congratulations on your promotion to a first-time manager! While the transition may feel daunting, it's your chance to shine in a new leadership role. 

Becoming a first-time manager is not an easy task. You were promoted because you were successful at your previous role. As an individual contributor, you knew what to do, how to navigate and how to be successful. Once, you were in the zone of confidence and now, you feel uncertain about many things; from delegating tasks to your team members to how to motivate them or to have them listen to you and believe in you as a manager. 

Not sure where you can start?

The best starting point is to be authentic to yourself and admit your challenges and where you need to grow and what you need to develop. 

In this blog, we'll explore the key challenges you might face and provide insightful strategies to set healthy boundaries, build trust, and make your team listen.

The First Time Manager’s Dilemma: Challenges and Solutions

Before diving into strategies, let's address the challenges that often accompany the transition to a managerial role:

Challenge #1: Leading Experienced Team Members

Solution: Embrace a learning mindset. Acknowledge their expertise, seek their input, and foster a collaborative environment.

Challenge #2: Competing Peers in the Team

Solution: Transform competition into collaboration. Establish a culture that values teamwork and shared success.

Challenge #3: Managing Diversity and Creating Inclusivity

Solution: Foster a safe space. Prioritize diversity and inclusion, ensuring every team member feels heard and valued.

Challenge #4: Achieving Business Goals Through Team Performance

Solution: Lead by example. Clearly communicate goals, invite input, and motivate through a shared vision of success.

Challenge #5: Balancing Work and Personal Time

Solution: Prioritize self-care. Delegate effectively, set boundaries, and encourage a healthy work-life balance.

Challenge #6: Learning Foundational Management Skills

Solution: Invest in skill development. Seek a coach or mentor for guidance and focus on mastering essential skills.

Challenge #7: Identifying Problems Without Experience

Solution: Embrace a learner's mindset. Open communication and honesty build trust, even when facing challenges.

Overcoming Overwhelm and Imposter Syndrome

Initially, these challenges may overwhelm the first-time managers, but, this is a case where imposter syndrome won’t help very much when you have tangible goals to achieve by managing others. Your people will sense your lack of confidence, and when you make mistakes, if you ignore them and act as if all is okay, they won’t respect you.

People appreciate honesty and open communication. Approaching them with a learner’s mindset is the best winning strategy in the short term and long term.

Remind yourself that good things take time, and a step-by-step approach is the best strategy. During this time, if your organization supports you to work with a managerial skills development coach, that would be a certain ROI.

Sometimes, where we don’t know what we don’t know and how to start, an external perspective is useful, and it helps us to reach our goals faster.

Mapping Your Journey to Success

Map out what you need to focus on one thing at a time in order to learn how to set healthy boundaries and build trust with your team. Create a priorities plan, by listing some of the skills and strategies that you need to work on.

Remember, practice makes it perfect so does feedback. Asking feedback is a sign of confidence, however, make sure that you don’t become dependent on other people’s view of you. The end goal is to gain an inner confidence that is built on a balance of internal and external perspective.

Your success as a first-time manager is not just about leading; it's about inspiring and cultivating a thriving team. Also, remind yourself every day to enjoy the process. These challenges are helping you to emerge as a strong leader!

Navigating Your Managerial Journey: Strategies for Success

Now that we've outlined the challenges, let's explore practical strategies to overcome them and establish yourself as a respected leader:

1. Listen Actively

Lead by example. Actively listen to your team, setting the tone for a culture of open communication and understanding.

2. Ask Timely and Effective Questions

Develop a habit of asking insightful questions—what, how, why, and who—to foster critical thinking and thorough understanding.

3. Build Workplace Relationships

Invest time in building relationships and a solid support system within the organization. Strong connections contribute to a positive culture.

4. Provide negative feedback wisely

Offer constructive criticism in private, avoiding blame and accusation.

5. Understand the Group Dynamics

Observe group dynamics within your department. Identify influencers, followers, and independent thinkers to understand and leverage team strengths.

6. Express Your Vision and Goals with Clarity

Clearly communicate your vision. Invite team contributions, creating a collaborative environment.

7. Obtain a Leadership Philosophy

Define your values and principles when leading others, providing a foundation for your decision-making.

Be Patient. Be Observant and Adopt A Step-by-Step Approach

Remember, mastering first-time management is a journey, not a sprint. Prioritize one skill at a time, seek feedback, and embrace a balance of internal and external perspectives. If available, consider partnering with a managerial skills development coach for accelerated growth.

Your success as a first-time manager is not just about leading the business only; it's about inspiring, motivating and cultivating a culture of your leadership principles.